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The Quality Specialist reports directly to the Quality Manager. In a context of continuous growth and high performance expectations, the Quality Specialist will play a critical role in driving operational improvements through auditing and process analysis. The position involves significant travel across the agencies within their responsibility. 

What responsibilities and objectives will you have?

• Conduct audits and analyze processes to identify incidents and areas for improvement.
• Develop and implement continuous improvement plans in collaboration with operational teams.
• Assist in the development and application of normative standards and procedures across the company.
• Support the Quality Manager in tracking and reporting KPIs to measure quality and process efficiency.
• Coordinate with stakeholders to ensure the effectiveness and sustainability of quality improvement initiatives.
• Provide training and support to operational teams to ensure adherence to quality standards and norms.
• Participate in the development and execution of the internal audit plan, ensuring compliance with standards and proper process execution.
• Follow up on the resolution of discrepancies identified during audits.
• Collaborate with various departments to enhance the integrated management system and prepare for ISO certification (9001, 45001, etc.).
• Promote a Quality Culture by fostering innovative ideas and problem-solving methods.

Well, what will the requirements be?

• The ideal candidate holds a university degree or equivalent in a relevant field and has at least 2 years of experience in a similar role within an industrial or logistics environment.
• The candidate should have a strong understanding of quality standards and norms, with expertise in process improvement methods. 
• Excellent communication skills and the ability to work collaboratively with teams are essential. 
• Fluent professional English and Spanish are required.

Skills and Competencies:

• Knowledge of quality standards and norms.
• Experience with Lean methods and continuous improvement processes.
• Strong analytical skills for process auditing and incident analysis.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively and support operational teams.
• Availability to travel extensively within Iberia.
• Methodical, pedagogical, and rigorous approach to quality management.

What do we offer?

Language platform

Wellbeing programme

Flexible working hours

Online platform for lifelong learning

Competitive salary

Flexible remuneration services can be contracted

Why join us?

• Because we don’t settle — we go further and multiply impact (10X Attitude).
• Because we design every transformation around real customer value (Passionate About Customers).
• Because we make things happen fast and smart — not perfect, but done (Go, Go, Go).
• Because we believe the future belongs to those who rethink what’s possible (Dare to Disrupt).
• Because we win together — diverse, collaborative, driven by one shared vision (One Goal, One Team).

Inclusive Culture

InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.