Account Operations Specialist
Everything you are looking for and more 📦
The Account Operations Specialist will be responsible for assisting and supporting for the end-to-end process and operational KPIs associated with transforming proposed parcel locker site locations into fully functioning and installed assets that receive daily parcels.
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What responsibilities and objectives will you have?
This role requires focused on all parcel locker deployment related processes, including but not limited to location pre-surveys, on site surveys, pre-deployment electrical works and groundworks, obtaining any necessary permits, scheduling of all site visits, organizing the locker installation schedule with partners, making sure the machines are ready for deployment, and managing the relationships with our sub-contractors that perform these services. The successful candidate will be fully responsible for making sure we are deploying the agreed and approved number of lockers per week, and that all pre-deployment steps have been taken before a locker leaves the warehouse to be installed.
This will require hiring and managing a team of Deployment Managers and Coordinators,
as well as utilizing multiple 3rd party subcontractors.
This requires a close working relationship with multiple internal and external parties, so a
strong project management background and track record of success in a similar role that
requires consistent weekly deployment/installation targets be hit is necessary.
We have high deployment goals, so the successful candidate needs to be extremely
organized, work well under pressure, have a high sense of urgency and a success mindset, and be able to effectively manage a team while also contributing individually.
Well, what will the requirements be?
• 2-4 years in a position similar to the one offered.
• Highly proficient in Office Suite.
• Ideally experience in a comparable or similar role
• Proven track record of success exceeding goals
• Operations and/or project management experience
• Ability to manage complex situations and multiple partners at one time
• Highly developed communication, interpersonal, and partner management skills
• Experience setting up processes for tracking, reporting, and analytics
• Experience coming up with creative solutions and problem solving - Ability to
implement processes, improvements and to work under pressure
What do we offer?
Excellent working enviroment
Professional growth within the company
Flexible working hours
Online platform for lifelong learning
Competitive salary
Flexible remuneration services can be contracted
Inclusive Culture
InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.
- Departamento
- APM Network Operations
- Puesto
- Deployment
- Ubicaciones
- Madrid
- Estado remoto
- HĂbrido
Account Operations Specialist
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